Tesco Lotus is a leading retailer in Thailand, which over an 18 year period of development has grown to more than 1,500 stores and 45,000 employees across the country.
As a retailer committed to meeting the evolving needs of its customers and wider industry trends, Tesco Lotus has turned its attention to deploying technologies that support the development of mobile retail app platforms featuring mobile coupons, e-loyalty cards, e-wallet and other functions that improve productivity and customer service. The retail giant has launched its new mobile retail system with the support of Honeywell Xenon 1900g 2D bar code scanner.
The new mobile retail system launch supported by Honeywell proved to be a success for Tesco Lotus. The improvements are not only seen in higher checkout productivity, more effective marketing promotions, but also greater customer satisfaction. The internal statistics of Tesco Lotus shows that there is a significant sales increase since the new system implementation.
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