Retail in Asia

In Shops

India, China, Japan in spotlight at TFWA Asia-Pacific & GATE ONE2ONE conference

TFWA Asia-Pacific & GATE ONE2ONE Conference will open on 16 May in Singapore’s Suntec. This year’s conference includes four topical workshops and a working lunch.

In Workshop A "India Inside Out", Kapil Kaul, CAPA India CEO, Dilip Kapur, president of Hidesign, Deepak Talwar, IDFS Tradings chairman and Rolf Blaser, country head of The Nuance Group India will discuss the reality of airport retail in India and the prospects for all stakeholders in the short and medium term.

Workshop B "Japan Inside Out" will aim to provide a deeper understanding of this historic market for the duty free and travel retail industry in the light of developments in the aviation sector and changes in consumer behaviour.

The TFWA Industry Associations Working Lunch will highlight challenges faced by the industry and invite discussion of collaborative solutions. The session will include headlines from the new Asia-Pacific Travel Retail Association (APTRA) Consumer Index research into consumer behaviour which is being produced in partnership with m1nd-set exclusively for APTRA members.

Workshop C "China Inside Out" will explore the growth of luxury brands in the flourishing Chinese market and the opportunities in China’s duty free and travel retail market.

Workshop D "Partnerships in practice: enough talk!" will provide some concrete examples of how airports, retailers and suppliers are collaborating.

In the Closing Plenary session, Ron Kaufman, author & founder of Up! Your Service will provide an edifying assessment of ways in which the Asia-Pacific travel retail industry could innovate and improve customer service in a presentation entitled "The Secrets of Superior Service".

The TFWA Asia-Pacific & GATE ONE2ONE Conference & Workshops day will be followed by trade exhibition for the duty free and travel retail industry in the Asia-Pacific region which will run from 17 to 19 May in Singapore Suntec.

Entry to the TFWA Asia-Pacific & GATE ONE2ONE Conference and the four workshops is free to all delegates registered for the exhibition.