Retail in Asia

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DFS Group opens Beauty Concierge at T Galleria Hong Kong

Luxury travel retailer DFS Group (DFS) recently presented the Beauty Concierge at T Galleria Hong Kong along Canton Road.

The the 115,000 square feet T Galleria Hong Kong provides DFS’s signature shopping experience and showcases an expertly curated selection of the world’s most-desired brands of beauty and fragrances, fashion and accessories, and watches and jewellery.

The one-of-a-kind, complimentary service of the Beauty Concierge enhances the beauty products and brands in the store. It offers a modern lounge with a relaxing environment where customers can enjoy complimentary beauty services, ranging from skin analysis and treatments to personalised shopping support services.

“Beauty Concierge reflects our dedication to making customers look and feel beautiful through multi-brand productexperiences and bespoke services,” said Benjamin Vuchot, Region President, Asia North, DFS Group.

Services at the Beauty Concierge – access to which is currently only available by appointment – are grouped into five categories: skin analysis, skin treatments, makeup consultation, personalised services, and specialty massages.

The skin analysis, which comprises the taking of VISIA multi-spectral scans of customers’ faces, an advanced technology used by dermatologist to create unique complexion profiles, usually serves as a starting point. From there, customers can then select from a variety of multi-brand skin and makeup treatments administered by professionally trained beauty advisors and makeup artists. T Galleria Hong Kong is the only retailer in Hong Kong with an in-house VISIA machine.

DFS also ensured that the new facility was fitted with a fully equipped facial suite, where guests can receive soothing scalp, hand, eye, and face treatments.