Retail in Asia

In Trends

How Asia Retailers can learn from a EU merchant on Multi-Country currency conversion

Clas Ohlson was planning to switch EPOS providers and simultaneously initiated a search for a new gift card provider, one which would be able to power a global gift card program for their international locations.

Established in 1918, Clas Ohlson is a hardware store chain and a leading retailer of Do-It-Yourself (DIY) supplies and products for home projects in Sweden, Norway, UK, and Finland. Worldwide, Clas Ohlson has over 178 stores, with 143 in Scandinavia alone, making it the largest retailer of its type in the region. What differentiates Clas Ohlson stores from competitors is their award-winning customer service, their talented staff, and their genuine passion for smart products designed to make everyday life easier. Clas Ohlson launched a Givex gift card program in Sweden in 2012 and rolled out to UK, Finland and Norway over 2012 and 2013.

How Givex Helped Clas Ohlson

  • Multinational gift card program with real-time currency conversion
  • Seamless transition for staff and customers
  • In-depth reporting to uncover useful customer insights

Download the Full Report at the above link.

More information at Givex.com