Tesco Stores (Malaysia) Sdn Bhd has deployed a self-checkout technology to bring a faster and more convenient checkout option for its customers in Malaysia.
The self-checkout solution from NCR Corporation provides user-friendly interface and touchscreen that intelligently guides shoppers through the checkout process with animated demonstrations for simpler and faster transactions. This means customers will now have the freedom to scan, bag and pay for goods themselves, without having to wait in long queues.
The Tesco store at IOI City Mall in Putrajaya is the first site of the pilot deployment, which will be followed by Tesco KSL City in Johor.
“We are delighted to work with Tesco to extend the benefits of self-checkout to another new market in Asia,” said Michael Cawley, vice president of Asia Pacific, NCR Retail.
Tesco first started using NCR SelfServ checkout in the UK in 2002. The technology is now available at Tesco stores in Ireland, the US, Central and Eastern Europe, South Korea and Thailand. NCR’s own research shows that self-checkout solutions can reduce wait times by as much as 40 percent while nearly two thirds of shoppers say stores that offer the option of self-checkout provide better customer services