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HK, Singapore, Shanghai, Beijing and Tokyo among top 20 global cities for international retailers

Hong Kong, Singapore, Shanghai, Beijing and Tokyo are among the top 20 cities where international retailers have the largest presence, according to the 2012 edition of How Global is the Business of Retail? by global property adviser CBRE.

Global Retail Theft Barometer Study finds shrinkage in Japan is the 2nd-highest in the world

According to the fifth annual edition of the Global Retail Theft Barometer, retail shrinkage rate in Japan is 1.04 percent of sales, the third-lowest in the world. However, this rate was up 4 percent compared to the previous year. The total shrinkage amount – profit loss due to customer and employee theft, supplier/vendor fraud and administrative errors – in Japan reached JPY774  billion (USD9.96b), the second-highest worldwide, representing almost 53 percent of the total sum in the Asia-Pacific.

Merchants are primed for omnishoppers' loyalty, says survey

Merchants are primed for omnishoppers' loyalty, a new survey says. MasterCard on Thursday released a new report Retail CMO’s Guide to the Omnishopper which combines survey data from thousands of shoppers around the globe with transaction-based insights from MasterCard. It reveals that despite having nearly endless choices a click away, only 30 percent of shoppers around the world like to try new merchants. Just 20 percent say technology has led them to consider a new retailer.

Digital marketing: Are you ready to go agile?

How is your organization preparing for the digital age? It's no secret that the relevance of traditional print and broadcast channels has declined, completely changing the consumer-corporation dynamic. Marketers no longer drive the discussion.

Everyday people are now the style-makers and trendsetters. For marketers trying to compete in the digital marketplace, it's incredibly difficult to surface your message above the noise. With such high channel fragmentation, making strategic decisions on audience, content and platforms is critical.

Four questions on the future of retail


Make no mistake: eCommerce will emerge as a dominant player in retail sales.

Companies like Amazon, Alibaba, and even Ebay want to make sure that happens. To be fair: this won't mean the end of physical retail stores, but it will mean rapid transformation in the way retailers view logistics and customer habits as technology increasingly influences both. So how will technology eat away at the astounding 94 percent market share that brick and mortar retailers own?

Shopping through mobile phones may cross USD638b by 2018

Business Standard

Global e-commerce sales made through mobile devices are expected to cross USD638 billion by 2018, says a joint study by ASSOCHAM and Deloitte.

At present, the availability of e-commerce applications on various mobility devices is helping to drive sales and revenue. E-tailers like Flipkart, Amazon and Jabong now get 50 percent of their revenues from consumers shopping on their mobile phones, D.S. Rawat, secretary general ASSOCHAM said.

Cyber risk in retail: protecting the retail business to secure tomorrow's growth

Years 2013 and 2014 saw an unprecedented level of cyber assault on retailers. Several major breaches hit the headlines and retailers reported tens of millions of customer data and credit card records exposed. Despite widespread attention to payment card industry (PCI) compliance, cyber criminals have clearly taken retailers by surprise.

RetailWATCH: Global Powers of Retailing 2015 – embracing innovation

Japanese retail giant Aeon is the largest retailer in Asia-Pacific with a retail revenue of USD57.97 billion in 2013, according to a new report of Deloitte Global Powers of Retailing 2015 – embracing innovation.

Global retail shows steady growth

The Malaysian Insider

Global retailing industry has shown a steady growth of 5.3 percent in 2014 due to improved performance in Western Europe, said market research company Euromonitor International in a statement issued on Monday in London.

From 2014 to 2019, a third of new global retail sales will come from China, and Nigeria is expected to see a compound annual growth rate (CAGR) of 10.9 percent to 2019, due to a growing middle class and an increase in disposable income.

Consumers globally upbeat on job prospects, survey reveals

The Malaysian Insider

More than half of consumers globally expect job prospects to be good to excellent in the year ahead, a survey showed on Tuesday.

That helped push global consumer confidence up in the second quarter to its highest since the first quarter of 2007, according to the survey by global information and insights company Nielsen.

India overtook Indonesia as the most optimistic consumer market, while Portugal and Slovenia were the most pessimistic. Japan and Hong Kong saw the biggest declines in confidence from the previous quarter.

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