Shopping experience is a retailer’s biggest differentiator, according to a study commissioned by Motorola Solutions. The study, surveyed 250 US-based retail executives, indicated 74pc of the respondents stated developing a more engaging in-store customer experience is going to be business critical in the next five years.
But such shopping experience is extended beyond the store environment. The survey also found half of the surveyed executives indicated integrating their online and in-store experience would be crucial by 2017.
Australian department store owner Myer will close some stores in coming years as more of its customers buy products online.
Bernie Brookes, Myer CEO, says less than 1 percent of his company's sales are online, but he expects that figure to increase to 10 percent within five years.
That means he will close some "non-performing" or "marginal" stores before they become unprofitable, he told the ABC's Inside Business program on Sunday.
Hit by the deep discounts offered by e-commerce companies, Indian bookstore chains are increasingly betting on online technologies and reworking their merchandise mix to boost sales and profits.
The Tata group-owned book chain Landmark has just announced its foray into e-books to augment sales where it sees the "future of book retailing", according to Ashutosh Pandey, Chief Operating Officer, Landmark. It has added 250,000 titles.
eCoupons.com predicted more consumers in China will shop online on Cyber Monday than in the US, UK, Germany and Japan.
According to a new eCoupons.com/Ipsos global survey that released on Monday, 22 percent of Chinese plan to shop online on 29 November versus 17 percent in the US Cyber Monday, one of the busiest shopping days of the year, is the Monday after Black Friday where retailers offer big discounts online.
A new online bazaar called Hocusadabra is one of Asia's early-movers into the e-store segment for children.
The store is an online collection of creatively and consciously curated products from all over the globe that "care for, entertain and educate" children. The concept is built around an initiative to support independent designers and artists who use sustainable materials to produce beautifully crafted educational children’s products.
Alibaba launches HK’s first B2B e-commerce competition
A business-to-business (B2B) e-commerce competition launched by Alibaba in Hong Kong will select outstanding merchants as industry leaders.
Co-organized by Citibank, the competition is part of the series of activities in the International IT Fest 2015 organized by the Office of the Government Chief Information Officer.
The goal is to encourage more small and medium-sized enterprises (SMEs) in Hong Kong to explore the value of e-commerce and the opportunities it brings to the trading industry.
A large majority of Taiwanese who make purchases on mobile devices spend more than NT$1,000 (USD31.9) a month, according to a survey conducted by the government-sponsored Institute for Information Industry.
The Market Intelligence Center (MIC) under the III, cited a survey as saying that almost 70 percent of respondents who have purchased goods through their mobile devices spent at least NT$1,001 (US$31.68) a month on such purchases.
FENDI (LVMH Group) announces the launch of its e-commerce in 28 European countries starting with this year. Japan will be followed by the US in 2016. The strategic retail approach towards e-commerce follows many other top luxury fashion brands, with several to follow suit by the end of this year.
EBay plans to cut 2,400 jobs, or 7 percent of its staff, in the first quarter to simplify its structure and boost profit ahead of a planned separation of its business.
The job cuts will fall across its marketplaces, PayPal and enterprise businesses.
They come as the e-commerce company reported on Wednesday that its fourth-quarter net income rose 10 percent on continued strength of its PayPal payments business, which it expects to spin off in the second half of the year.
Spencer’s Retail Ltd, a CESC subsidiary, will finalise its e-commerce plan by April. Shashwat Goenka, Sector Head of Spencer’s Retail, told reporters that the brick and mortar stores and the e-commerce prices, however, would be the same. “We would freeze the e-commerce business model within next couple of months. Then over a timeframe, we would implement it. We are likely to begin with a few categories of products for our online store,” he added.