Online Retailing

What happened to China’s group-buying websites?

Source: 
Red Luxury

China’s group-buying websites offer great deals on a host of products and services while stimulating business. So why have so many of these platforms disappeared recently? According to data from group-buying navigation site Tuan800.com, 120 million people in mainland China group-bought a product or service in August, a 109 percent year-on-year increase. 

Alibaba's Q3 net profit rises 15pc to USD1.1b

Source: 
Shanghai Daily

Alibaba reassured investors with a solid rise in profits as the Chinese e-commerce giant released on Tuesday its first earnings report since successfully completing the world's biggest stock offering in September.

The company, whose services are similar to those offered by United States Internet titans Ebay, PayPal and Amazon, said its third-quarter net profit climbed by 15 percent to USD1.1 billion.

Online shopping to boost India's baby care segment

Source: 
Business Standard

The online baby-care segment has witnessed higher repeat purchases, with over 50 percent of shoppers being repeat buyers.

Online sales growth in Australia strongest since March

Source: 
The Sydney Morning Herald Online

Online sales in Australia are growing at the fastest annual pace since March.

Internet shopping grew by 12.8 percent in the year to September.

Demand was particularly strong for homewares and appliances, which posted annual growth of 35.8 percent, followed by electronic games and toys (up 35.1 percent).
 

Online firms, customs tie up for Singles Day

Source: 
Shanghai Daily

E-commerce giant Alibaba Group said it was working with Hangzhou, Ningbo and Guangzhou customs authorities to integrate information of online orders on its Tmall with their inventory management systems.

 

Amazon to unveil new service for Chinese

Source: 
Shanghai Daily

Amazon.com's anticipated new service allowing Chinese consumers to directly buy products from its overseas websites in local language and pay in yuan will start early this month to heat up a buying spree around 11 November, a peak season for China's e-commerce industry.

Customer service as important in online interaction, says survey

Source: 
Business Standard

With the number of people shopping online increasing exponentially, having a customer-focused online presence has become an imperative for companies, the results of a survey by American Express, 2014 global customer service barometer, show.

According to the survey, many people now prefer using company websites and social media for customer service-related queries. However, for complex issues, many prefer having a human interaction.

Apple's ex-retail chief readies service for web shoppers

Source: 
The Wall Street Journal Online

Ron Johnson, who helped build Apple Inc.’s successful retail stores before a troubled stint as chief executive of J.C. Penney Co., is getting back in the game with a well-funded startup that aims to bring some of the Apple Store mystique to online shopping.The new company is called Enjoy, and Mr. Johnson says its goal is to change the way people buy and use the “things that matter” in a world in which consumers start their shopping online. 

Apple iTunes sees drop in music sales

Source: 
The Wall Street Journal Online

Digital music sales at Apple iTunes store have fallen 13 percent to 14 percent world-wide since the start of the year, according to people familiar with the matter, underscoring the fragility of the music industry’s nascent recovery.

To view the full article (note: you must be a Wall Street Journal Online subscriber), visit The Wall Street Journal Online.

Grocery retailers in India look to digital to meet e-commerce competition head-on

Source: 
Business Standard

Reliance Fresh, the small-format grocery chain of India's Reliance Industries, is the latest to join the bandwagon after Foodhall, the Future Group's premium food chain, forayed into e-grocery.

From being dismissive about the online sales, these brick-and-mortar grocery companies are testing the waters. "These are pilots. We have to discover the model and then fine-tune it," said a Reliance Retail executive without divulging more.

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