Investments by airlines and airports in automated technology that helps passengers check-in, drop their bags and pass through security and immigration queues more quickly should pay off for airports in the form of higher retail spending, according to aviation technology group SITA.
SITA president of Asia-Pacific Ilya Gutlin said relaxed passengers were more open to shopping than those that had been stressed out before reaching the airport terminal.
Like Amazon, Deutsche Post DHL has been trialing unmanned aircraft to deliver packages to your front door. The biggest obstacle to delivery is governments, the group's CEO says.
Sense and respond technology enables retailers to be more nimble and more knowledgeable about customer needs. As retailers adapt to the ever-changing needs of today's empowered consumer, RFID technology is playing a larger role in IT projects. Omni-channel and Customer-facing Initiatives are the primary drivers of RFID adoption.
This guide from Checkpoint Systems, a merchandise availability solutions supplier, details the specific components of RFID deployments in retail, along with planning considerations by business objective, corporate function and store format.
Taking a creative spin on 3D printing, one Brooklyn, New York-based small business has gone from sex toy prototypes to a product for the masses, much cheaper and faster than it would take using more traditional methods, according to its founders.
Dame Products, the maker of a hands-free vibrator for couples dubbed Eva, used in-house 3D printing to create numerous iterations of its device, for a fraction of what it would cost to develop the gadget using more traditional methods, like clay moulding, explained Alexandra Fine, the company's co-founder and CEO.
Flipkart, India's largest online marketplace, started rolling out image search on its mobile app to revolutionize the shopping experience, using ViSenze technology for visual search and image recognition.
The newly introduced image search allows users to upload photos of fashion items and find similar products in terms of colour, pattern or style inside the Flipkart merchandise database. This eliminates keywords guessing when searching for a product, thereby simplifying the search process.
Kishore Biyani-led BigBazaar and mobile payments platform MobiKwik has inked an exclusive tie-up to allow the retail firm's customers to pay for purchases using mobile wallet facility.
The tie-up will be extended to other Future Group entities like Central, Brand Factory, Home Town and e-Zone in the coming quarter.
SoftBank Group is promising new services for its Pepper robot that will appeal to business users and help bring the humanoid to storefronts and reception areas.
The company is developing a customer support package and a service that allows businesses to manage a fleet of Peppers, Fumihide Tomizawa, chief executive officer of SoftBank Robotics, said in an interview in Tokyo on Monday.
Tesco Stores (Malaysia) Sdn Bhd has deployed a self-checkout technology to bring a faster and more convenient checkout option for its customers in Malaysia.
The self-checkout solution from NCR Corporation provides user-friendly interface and touchscreen that intelligently guides shoppers through the checkout process with animated demonstrations for simpler and faster transactions. This means customers will now have the freedom to scan, bag and pay for goods themselves, without having to wait in long queues.
Looking to tap into Indonesia's skyrocketing number of mobile device users, e-commerce players are increasingly focusing on mobile applications to boost customer numbers and loyalty.
Zalora, Lazada and Elevenia are among e-commerce businesses putting their trust in mobile apps to exploit Southeast Asia's largest e-commerce market. Zalora Indonesia's head of marketing, Jo Bjordal, said that in light of the large proportion of Indonesians who accessed the Internet through smartphones, his firm would encourage existing and potential customers to use the brand's mobile app.
Chinese retailers need to invest in mobile and social media in order to offer consumers "a convenient retail experience", Oracle, the world's biggest enterprise software vendor, said in an industry report on Tuesday.
More than 95 percent of Chinese consumers said they hoped retailers will invest in digital stores, improving consumer experience and logistics services, Oracle found in a recent survey, Retail Without Limits — A modern commercial society.