Investments by airlines and airports in automated technology that helps passengers check-in, drop their bags and pass through security and immigration queues more quickly should pay off for airports in the form of higher retail spending, according to aviation technology group SITA.
SITA president of Asia-Pacific Ilya Gutlin said relaxed passengers were more open to shopping than those that had been stressed out before reaching the airport terminal.
Like Amazon, Deutsche Post DHL has been trialing unmanned aircraft to deliver packages to your front door. The biggest obstacle to delivery is governments, the group's CEO says.
With a wealth of information readily available online, consumers are now better able to compare products, services and prices – even as they shop in physical stores. When consumers interact with retailers publically through social media, they have greater power to influence other customers or damage a brand. These and other changes in the retail industry are creating important opportunities for retailers.
To capitalize on those opportunities, retailers need ways to collect, manage and analyze a tremendous volume, variety and velocity of data.
SoftBank Group Corp said on Wednesday that it would open a pop-up store in Tokyo for one week this spring where its popular Pepper humanoid robots will sell smartphones.
At the store, which will open between March 28 and April 3 in Minato Ward, approximately five robots will serve customers. Although human clerks will assist the white, round-eyed robots in part of the transaction, Peppers will be in charge of most of the interactions with customers.
Despite consumers becoming more enthusiastic about online shopping and digital interactions with retailers, their actual purchase behaviour lags behind – retailers clearly have an opportunity to close this gap by meeting consumer expectations better and turning clicks to picks.
Retail marketers are increasingly shifting to programmatic in an effort to increase consumer engagement and brand advocacy and to meet the need for personalisation and one-to-one marketing.
Digital transformation and technology services company Mindtree on Tuesday launched its Flooresense platform to increase in-store conversions for retailers. The solution will enable retailers to enhance customer experience and improve the productivity of store associates.
Wal-Mart Stores Inc is merging an Arkansas-based division that develops computer systems for its stores with a fast-growing technology unit in Silicon Valley, aiming to hasten its move to compete in the online era.
The information systems division, based at the world's largest retailer's headquarters in Bentonville, Arkansas, will combine with the zWalmartLabs unit next month, creating a new group called Walmart Technology, a company spokesman said on Friday. The group will include about 8,000 people.
Apple has acquired a start-up that uses artificial intelligence software to analyse emotions from facial expressions, the latest in a string of acquisitions that may point to a push into virtual or "augmented" reality or enhance its automotive research.
The Internet of Things (IoT) will disrupt all industries, but there's little doubt that the retail industry will be one of the most disrupted.
More so than companies in other industries, retailers are increasingly coming in direct contact with consumers that fully embrace digital transformation in their lives, including IoT-related technology and innovation.
Leading retailers are already developing strategies and plans to take advantage of IoT-related technologies. Retailers that want to take advantage of the the Internet of Things will innovate in four areas:
One of the most competitive markets to be in is the food business. Because of this, how a restaurant markets itself can be the difference between success and failure. You might have the greatest tasting food in the world, but if you’re not actively marketing your product in the correct way, you simply won’t make it in the food industry. Word of mouth can be a great thing, but it can’t be the only thing. In today’s society, using technology in one form or another is key to your success.